frequently asked questions
How can I contact ApexBoost?
You can reach our support team at apexboost.team@gmail.com. We’re available 7 days a week and usually respond within 24 hours.
Where do you ship from?
Orders are shipped from our fulfillment partners in the United States and internationally to ensure reliable delivery.
How long does shipping take?
- Processing: 1–3 business days
- Delivery: 5–8 business days
Delivery times may vary slightly during holidays or high-demand periods.
Do you provide order tracking?
Yes. Once your order ships, you’ll receive a tracking number by email. Tracking updates may take up to 72 hours to appear.
Can I change or cancel my order?
If you need to make changes, contact us as soon as possible after placing your order. Once processing begins, changes may not be possible.
What payment methods do you accept?
We accept major credit and debit cards, including Visa, Mastercard, and American Express, through secure Shopify checkout.
Will the product work with my vehicle or device?
Compatibility details are listed on each product page. If you’re unsure, contact us before ordering.
What is your return policy?
We offer a 14-day return window. Items must be unused and in original condition. Contact support to start a return.
Still need help?
If your question isn’t answered here, reach out to our support team and we’ll assist you.
STILL HAVE A QUESTION?
We’re here to help. If you didn’t find what you were looking for, reach out and we’ll get back to you as soon as possible.